Advice to students everywhere: Avoid ACS like you would SARS
If I could, I would declare war on ACS Educational, a loan servicing company. Natalie and I have both had major problems with them in the past. Now, for about the past two weeks, I have not been able to log into my account.
Their error message, which you will note has the word “accessible” spelled incorrectly, directs the user to call them if you believe your inability to log in is an error. (How could it not be, assholes?) Turns out that when you probe the depths of the ACS website there’s nary a phone number to be found anywhere.
The one link that you think offers a glimmer of hope for finding a way to contact a human leads to a dead page.
This should be punishable by internment in Guantanamo.
